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Health & nonprofit
Making eye-health information easier to use
National eye-health advocacy organization
Client
National eye-health advocacy organization
The challenge
Written health materials can be difficult to use, especially when the language is unfamiliar or the information is complex. The client needed another way to reach people managing diabetes-related eye conditions.
How we approached it
We worked with patients to develop and test short audio resources in English and Spanish. Community health navigators helped introduce the resources through clinics, health centers, and community networks. Their feedback helped us understand how people used and shared the information.
What the research informed
The work shaped a bilingual audio library and a community outreach approach that navigators could use to support conversations about eye health.