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Social Lens Research

See what happens outside the research room.

People experience products, services, and everyday challenges in places researchers rarely get to see. Mobile ethnography gives us a way to understand those experiences without asking participants to leave their normal routines.

Illustrative photo of a participant recording a short video of her windowsill garden on her phone
Illustration with AI-generated people, used to protect the identities of real participants.
Illustrative everyday photo for daily routines and habits

Daily routines and habits

See how products, services, and decisions fit into people's everyday lives.

How it works

Participants use their smartphones to respond to research activities over several days or weeks, on their own schedule, often in the place where the experience happens.

What you take away

More than a collection of videos.

  • We design the activities and guide participation
  • We review every response
  • We analyze the findings and connect them to your research questions

The videos provide firsthand evidence. Our job is to understand what they reveal.

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